Accessibility

PDS Health is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

PDS Health takes the following measures to ensure accessibility of www.smilegeneration.com/pdshealth:

• Provide continual accessibility training for our staff.
• Assign clear accessibility goals and responsibilities.
• Employ formal accessibility quality assurance methods.
• Review and implement remediation efforts via UserWay.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. www.smilegeneration.com/pdshealth is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria within our remediation efforts.

Feedback

We welcome your feedback on the accessibility of www.smilegeneration.com/pdshealth. Please note, that the following contact information should only be used to provide feedback on accessibility of our website. Anything related to your care or your experience at your office should be directed to team members at your office. Please let us know if you encounter accessibility barriers on www.smilegeneration.com/pdshealth:

• E-mail: WebAccessibility@pdshealth.com
• Visitor Address: 17000 Red Hill Avenue, Irvine CA 92614
• Postal Address: 17000 Red Hill Avenue, Irvine CA 92614 c/o Marketing Department

We try to respond to feedback within 5 business days.

Assessment approach

PDS Health assessed the accessibility of www.smilegeneration.com/pdshealth by the following approaches:

• Self-evaluation
• External evaluation

Evaluation report

An evaluation report for www.smilegeneration.com/pdshealth is available at: https://userway.org/accessibility-checker/?url=www.smilegeneration.com/pdshealth.

Formal complaints

We aim to respond to accessibility feedback within 7 business days, and to propose a solution within 30 business days should you be dissatisfied with our response to you.

Disclaimer

Despite our efforts to make all pages and content on www.smilegeneration.com/pdshealth accessible, some content may not be fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

PDS Health
Compliance & Ethics